Our event manager will work with you and our kitchen teams to confirm a run sheet that will work best for the event. This will be confirmed 7 days out. It is vital for the smooth running of the event that we have a full understanding of any longer formalities that you have planned. Food [...]
There will be one venue manager who will be your main point of contact on the evening. We will also supply more than enough staff to serve all food and beverage requirements for the night. Should you request additional staff for non-standard service, you will be billed per staff member per hour.
Ideally, all goods relating to the event will be dropped-off during your allocated event bump-in time. We understand that this is not always possible and will try make the venue available for bump-in the morning of/day prior, if possible. Should you not be able to take everything with you at the end of the night, [...]
We can adjust elements of the menus to better suit your requirements, however, the menus have been carefully written and priced by our chefs to work for larger event groups and complement the service and night as a whole. For any major changes we suggest a sit down meeting with our chefs and event manager [...]
We require the final numbers 14 days prior to the event, immediately after which the final amount is also due to be paid. Once you have locked in these details and numbers, we cannot reduce or change aspects of the planning or costs. However, if you do have any last minute changes or additional guests, [...]
We can serve a standard meal to any suppliers (band, photographers, AV etc) requested for $25.00 per person. We will pre-arrange a set time in the run sheet for this to be served.
Final menu and beverage choices are required 7 days prior to your event. The chefs will cater for any any strict dietary requirements where possible, if advised at this point. Any ‘easier’ requirements such as gluten free or vegetarian can easily be worked into the normal menu, anything a little more specific and we can [...]
When we send you your quote we will also send a booking and deposit confirmation form. We will need you to fill in that form and sign off on all of the terms and conditions. We will then use the details provided on that form to either charge your nominated credit card and provide you [...]
If we have quoted you, we will not offer the date to anyone else. We realise that you might need time to arrange most other aspects before committing, however, if we do get a legitimate request from another party, we may contact you to ascertain your intentions. If you are still ‘not sure’ or we [...]
For all daytime events, the space needs to be bumped out and cleared for the evening events by 5PM, for this we suggest the bar closing (last drinks) no later than 4:00 PM. For evening events, the venue legally needs to be vacated completely by 12:00 AM, for this we suggest the bar closing (last [...]